FFB Sales AI

ACTUAL CALL EVALUATION

Drop transcripts. Get specific coaching.

The only purpose of the information call is to schedule an appointment that shows.

1. Batch context

Brand Center Representative hints optional

Rep, prospect, call date, call time, and call type are extracted separately from each uploaded call.

2. Transcript files

PDF · TXT · MD · CSV · JSON

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Drag & drop transcripts here Choose files Drop one call or a batch. Each file is evaluated separately.

Paste transcript instead optional

No transcripts queued yet.

SAVED CALLS

Evaluation history

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LEADERSHIP ANALYTICS

Reporting dashboard

Compare practice activity, practice performance, actual call quality, and appointment results without treating small samples as long-term patterns.

Date range Start End Brand Center Employee Call type Calibration

Lead validity

Actual calls

Practice vs actual call performance

Practice Actual

Scoring dimensions

Practice-to-performance gap

Practice consistency

Center comparison

Employee comparison

Top Performers & Best Practices

Most Improved

Recent actual calls

Recent practice calls

HUMAN REVIEW

Calibration

Compare AI scoring and coaching against approved human judgment without changing production prompts automatically.

Calls

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Select a call to calibrate.

REPORT DELIVERY

Representative registration

Add or update representative

Registered representatives

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Add your OpenAI API key

Drop transcripts. Get specific coaching.

1. Batch context

2. Transcript files

Evaluation history

Reporting dashboard

Lead validity

Practice vs actual call performance

Scoring dimensions

Practice-to-performance gap

Practice consistency

Center comparison

Employee comparison

Top Performers & Best Practices

Most Improved

Recent actual calls

Recent practice calls

Calibration

Calls

Representative registration

Add or update representative

Registered representatives